LIV is a single-operator consulting practice for multi-unit retail, hospitality and franchise operators. We diagnose in the field, name the constraint, run the cadence until the P&L turns, and hand it back. One engagement at a time.
We don't fix everything. We find the one leak that's costing the most and we close it. Then the next. Three moves beats thirty.
The diagnosis happens on the floor with the people doing the work. The cadence runs there too. No findings deck written from a hotel room.
Cadence documented. Bench developed. Your leaders run it after I'm gone. If you still need me in six months on the same problem, I didn't do my job.
Same operator. Same method. Four shapes the work takes depending on where you sit and what's broken.
Two weeks on the floor. Written diagnostic — what's true, what's broken, three moves with owners and dates. Standalone or the on-ramp to a longer engagement.
Diagnostic + the cadence to run the three moves. Weekly ops review with your leaders. Re-scoped every quarter against the P&L, not the calendar.
Senior field seat held part-time. Cadence ownership, bench development, board-level operating advisor. Exit plan written from day one.
Eight questions, then the scheduler. We diagnose live and decide if there's a fit.
